We have taken reasonable measures to protect security and confidentiality of the Customer information. Speedy redressal of the grievances, Charges for Other Services  |  Disclaimer  |  Sitemap  |  Privacy & Security  |  256 Bit Encryption  |  BSE  |  NSE  |  MSE  |  MCX  |  SEBI  |  SCORES  |  Anti Money Laundering Measures  |  Important Policies  |  Dos & Donts  |  National Pension System  |  List of GST Registration Number. Receive information of your transactions directly from Exchanges on your mobile / email at the end of day and alerts on your registered mobile for all debits and other important transactions in your demat account directly from NSDL/ CDSL on the same day." You may approach our designated customer service desk or your branch to know the Bank details updation procedure.4. Kindly update your email id with us to receive contract notes/various statements electronically to avoid any further inconvenience.3. SEBI Registration No: INZ000200137(Member of NSE, BSE, MSE, MCX & NCDEX), AMFI ARN 0164, PMS INP000000258 and Research Analyst INH000000586. printed on … Circular No. and if you feel you are still unheard, write to our customer service HOD at ks.servicehead@kotak.com The Stock Exchange, Mumbai is not answerable, responsible or liable for any information on this Website or for any services rendered by our employees, our servants, and us. Submit your complaint or review on Kotak Securities customer care. 2. Kotak Securities is a full service broker that is a subsidiary of Kotak Mahindra Bank. If you are a believer of this, we suggest you use the Kotak Securities Customer Care Number 1800 209 9191 / 1860 266 9191 to call one of the representatives of the company. Correspondence Address: Infinity IT Park, Bldg. Mandatory details for filling complaints on SCORES  i. September 1, 2020. Telephone No: 42856825. Clients are required to keep all their account related information up-to-date including details like email id, mobile number, address, bank details, demat details, income details etc. Effective Communication  ii. The list of such stocks are available on the website of NSE & BSE. Receive information of your transactions directly from Exchanges on your mobile / email at the end of day and alerts on your registered mobile for all debits and other important transactions in your demat account directly from NSDL/ CDSL on the same day." This cautionary note is as per Exchange circular dated 15th May, 2020. In case of any queries, request you to kindly get in touch with Customer Service on 18002099191/9292. Investors may please refer to the Exchange's Frequently Asked Questions (FAQs) issued vide circular reference NSE/INSP/45191 dated July 31, 2020, notice no. The list of such stocks are available on the website of NSE & BSE. In case you have any other vehicle, please call the … Kotak Securities Vs Upstox step-by-step comparison between all aspect of share brokers like Active clients, Trading platform, Brokerage charges, Customer care supports & tools, Margin/leverage, Account opening charges etc. Please accept the above terms and conditions to start chatting with our customer service professionals. No need to issue cheques by investors while subscribing to IPO. Customer Service is available - Weekdays: 9.00 AM to 6.00 PM, (Add city STD code while calling from Mobile). Kotak Securities is the subsidiary of Indian private bank Kotak Mahindra. Kotak Securities Customer Care Kotak Securities offer customer support services. ceo.ks@kotak.com or call on 022 - 4285 8301, If you do not receive a satisfactory response at Level 1 Hurry! Telephone No. Monday to Friday – 8am to 6pm The chat room will be used to resolve basic issues related to your trading account, website and products offered by Kotak Securities Ltd. For all queries / grievances you are requested to send a mail to. Trading account – service.securities@kotak.com. In case of any queries, request you to kindly get in touch with Customer Service on 18002099191/9292. Kotak Securities Customer Care Number Calling is the most of human interact and verbally communicating would make your issues just vanish and yes, completely. Solve all your queries regarding kotak Securities services with our Customer Service FAQs. The chat room will not be used to provide any recommendation or advice on investing. Kotak Securities Vs ICICI Direct step-by-step comparison between all aspect of share brokers like Active clients, Trading platform, Brokerage charges, Customer care supports & tools, Margin/leverage, Account opening charges etc. Kotak securities Ltd. having composite licence no.CA0268 is a Corporate Agent of Kotak Mahindra Life Insurance Company Limited and Kotak Mahindra General Insurance Company Limited. Kotak Securities: Key Highlights 3-in-1 Demat account that helps in seamless transactions without any delay.24/7 customer care support that can be reached easily either through online chat, mail, or … 20200831-45 dated August 31, 2020 and other guidelines issued from time to time in this regard.5. Covid-19 impact to clients:-1. Please do not share your online trading password with anyone as this could weaken the security of your account and lead to unauthorized trades or losses. Check Kotak Securities Customer Care details. They have We request you to update your Bank account details to facilitate direct transfer to your linked bank account. Email support. Investors may please refer to the Exchange's Frequently Asked Questions (FAQs) issued vide circular reference NSE/INSP/45191 dated July 31, 2020, notice no. Get Kotak Securities Customer Care details and download bank statements with Invest Plus- All In One personal finance Software in juts few clicks. Name, PAN, Address, Mobile Number, E-mail ID  |  c. Benefits:  i. which will help the client to timely receive any information and to avail the various facilities relating to the Trading and Demat account. Pay 20% upfront margin of the transaction value to trade in cash market segment. Kotak Securities Active Customers and Complaints Detail - The active client report is the number of clients who has traded at the end of last month of the financial year or previous month of current financial year with the To update the details, client may get in touch with our designated customer service desk or approach the branch for assistance. Investor Awareness regarding the revised guidelines on margin collection:-Attention Investors :1. Attention Investors Prevent Unauthorized Transactions in your demat / trading account --> Update your Mobile Number/ email Id with your stock broker / Depository Participant. 20200731-7 dated July 31, 2020 and NSE/INSP/45534 dated August 31, 2020, notice no. Film City Road, A K Vaidya Marg, Malad (East), Mumbai 400097. Customer Service Mon to … which will help the client to timely receive any information and to avail the various facilities relating to the Trading and Demat account. CIN: U99999MH1994PLC134051. Stock Brokers can accept securities as margin from clients only by way of pledge in the depository system w.e.f. TIME: Customer Service:- Mon to Fri – 9.00 AM TO 6.00 PMCall and Trade:- Mon to Fri – 8.30 AM TO 5.30 PM, For Call & Trade, dial 080 4725 3255 Write to us at service.securities@kotak.com for Trading Account-related queries and ks.demat@kotak.com for Demat Account-related queries. Kindly exercise appropriate due diligence before dealing in the securities market.Requirement of obtaining consent through OTP has been waived for off market transfer reason code “Implementation of Government / Regulatory Direction / Orders” Consent through OTP would continue to be required for all other reasons for any off-market transfers. Kotak Securities reviews and complaints. We are unable to issue the running account settlement payouts through cheque due to the lockdown. Issued in the interest of InvestorsClients are hereby cautioned not to rely on unsolicited stock tips / investment advice circulated through bulk SMS, websites and social media platforms. : +22 43360000, Fax No. Although the stockbroker claims to provide response communication within 24 hours, however, the customer care team may take up to 3 days in case of specific issues raised by the clients. Kotak Securities has the right to discontinue the chat facility at any point in time, at its own discretion. - Issued in the interest of investors. Note: NSDL and CDSL have mapped Unique Client Codes (UCC) to demat accounts based on PAN, refer NSDL and CDSL circulars. Minimum brokerage of ` 20 per executed order will be charged for Equity Delivery transactions. Automated chat support is also available, and they offer an option to raise a ticket as well. If you have not received a satisfactory response at Level 3 State Location Branch Customer Care Address & Timings (Monday to Friday 9:30am to 5:30pm, excluding holidays) Andhra Pradesh Visakhapatnam Kotak Mahindra Bank Ltd, 2nd Floor, "The Landmark",Door No: 10-1-8/20, Waltair They distribute financial products and services across the country. - Issued in the interest of investors. Refer NSDL circular. CIN: U99999MH1994PLC134051. We request you to update your Bank account details to facilitate direct transfer to your linked bank account. Kotak Securities does not guarantee that all queries posted via the chat room will be immediately redressed. If you still have not received a satisfactory response at Level 2 Customer queries and problems are swiftly handled through the various customer service channels that we deploy: Toll free number - 1800 209 9191. a. Telephone No. September 1, 2020. Kotak securities Ltd. having composite licence no.CA0268 is a Corporate Agent of Kotak Mahindra Life Insurance Company Limited and Kotak Mahindra General Insurance Company Limited. Additional brokerage of ` 50 per executed order will be charged for orders placed through dealers/ customer service executives and trades squared off by Kotak Securities. Kotak Securities Transaction Charges Example To give you an idea on the total amount of such charges you might end up paying in your trade, here is a quick example: Let’s say you bought 1000 shares of Infosys each priced at ₹950, thus totalling the total transaction turnover to ₹9,50,000 for a … Note: NSDL and CDSL have mapped Unique Client Codes (UCC) to demat accounts based on PAN, refer NSDL and CDSL circulars. : NSDL/POLICY/2014/0094, NSE/INSP/27436, BSE - 20140901-21, Kindly note that as per NSE circulars nos: NSE/INVG/36333 dated November 17, 2017, NSE/INVG/37765 dated May 15.2018 and BSE circular nos: 20171117-18 dated November 17, 2017, 20180515-39 dated May 15.2018, trading in securities in which unsolicited messages are being circulated is restricted. Customer Care Number: Individual customers : Please call 1800 3006 9090 for Car / Jeep / Van – Vehicle class 4 (VC4) Corporate customers : Please contact the call center no. Refer NSDL circular. 3. Customer Service:- Mon to Fri – 9.00 AM TO 6.00 PM Call and Trade:- Mon to Fri – 8.30 AM TO 5.30 PM For Call & Trade, dial 080 4725 3255 Write to us at service.securities@kotak.com for Trading Account-related queries and Customers can reach out to the customer care executives through various modes of communication including toll-free helpline numbers However, if the problem still persists, here are Contact customer care: 1-800-2099191;1-800-222299. The chat room will not be used for cross selling of any products or any other form of solicitation. Customer Service Review Kotak Securities provides support over call & email. Update your mobile number & email Id with your stock broker/depository participant and receive OTP directly from depository on your email id and/or mobile number to create pledge. NRI Clients- 022-66896000, If you do not receive a satisfactory response at Level 1 Attention Investors Prevent Unauthorized Transactions in your demat / trading account --> Update your Mobile Number/ email Id with your stock broker / Depository Participant. : NSDL/POLICY/2014/0094, NSE/INSP/27436, BSE - 20140901-21, Kindly note that as per NSE circulars nos: NSE/INVG/36333 dated November 17, 2017, NSE/INVG/37765 dated May 15.2018 and BSE circular nos: 20171117-18 dated November 17, 2017, 20180515-39 dated May 15.2018, trading in securities in which unsolicited messages are being circulated is restricted. Registered Office: 27 BKC, C 27, G Block, Bandra Kurla Complex, Bandra (E), Mumbai 400051. Expiry/ exercise or assignment trades will be charged Rs. Format for linking/delinking the UCC: NSDL: link | CDSL: link. You may approach our designated customer service desk or your branch to know the Bank details updation procedure.4. No 21, Opp. Update your mobile number & email Id with your stock broker/depository participant and receive OTP directly from depository on your email id and/or mobile number to create pledge. ), you need not undergo the same process again when you approach another intermediary. Connect with us at 180020991xx. No worries for refund as the money remains in investor's account. We are unable to issue the running account settlement payouts through cheque due to the lockdown. Mandatory details for filling complaints on SCORES  i. Welcome to Kotak Securities Customer Support Chat. For Call & Trade, dial 080 4725 3255. Clients are further advised to follow sound risk management practices and not to be carried away by unfounded rumors, tips etc. Applicable to clients on whose email id contract notes and other statements get bounced or who have opted for Physical contract notes/ other statements or Digital and Physical contract notes/ other statements :Due to the nationwide lockdown, we are unable send physical contract notes and other statements. Please do not share your online trading password with anyone as this could weaken the security of your account and lead to unauthorized trades or losses. Registered Office: 27 BKC, C 27, G Block, Bandra Kurla Complex, Bandra (E), Mumbai 400051. You can Live Chat with us here or Whatsapp Chat with us on 77389 88888 (Monday to Friday from 8am to 8pm) : +22 67132430. No need to issue cheques by investors while subscribing to IPO. You can have a live chat with a customer service associate to have your queries addressed related to your trading account, product information, offers and technology platforms. and if you feel you are still unheard, write to our customer service HOD at ks.servicehead@kotak.com The Stock Exchange, Mumbai is not in any manner answerable, responsible or liable to any person or persons for any acts of omission or commission, errors, mistakes and/or violation, actual or perceived, by us or our partners, agents, associates etc., of any of the Rules, Regulations, Bye-laws of the Stock Exchange, Mumbai, SEBI Act or any other laws in force from time to time. Clients are also encouraged to keep track of the underlying physical as well as international commodity markets. Exchange advisory: Investors are advised to exercise caution while taking investment decisions in these unpredictable times. 77389 88888 Just save this number and send us "Hi" on whatsapp. Learn about Kotak Securities Ltd culture, salaries, benefits, work-life balance, management, job security, and more. Write to us at service.securities@kotak.com for Trading Account-related queries and ks.demat@kotak.com for Demat Account-related queries. Circular No. Chat live with Kotak Securities customer care associates with queries regarding our services, products and current offers. Reviews from Kotak Securities Ltd employees about working as a Deputy Manager at Kotak Securities Ltd. If you have opened your Demat account with Kotak, your Demat and trading account would probably be linked already. or call on 91- (022) 4285 8484. Covid-19 impact to clients:-1. Filling complaints on SCORES- Easy & Quicka. 20200831-45 dated August 31, 2020 and other guidelines issued from time to time in this regard.5. Clients are required to keep all their account related information up-to-date including details like email id, mobile number, address, bank details, demat details, income details etc. The conversation via chat cannot involve any form of abusive language. within 3 working days, you may contact our Compliance Officer Format for linking/delinking the UCC: NSDL: link | CDSL: link. Clients are advised to undertake transactions after understanding the nature of the contractual relationship into which they are entering and the extent of its exposure to risk. Please note that by submitting the above mentioned details, you are authorising Kotak Securities & its sub-brokers & agents to call you and send promotional communication even though you may be registered under DNC. Kotak Securities Complaints Escalation If in case, you think that you have not received a satisfactory level of service, you can get in touch with the Kotak Securities Customer Care. KYC is one time exercise while dealing in securities markets - once KYC is done through a SEBI registered intermediary (broker, DP, Mutual Fund etc. Speedy redressal of the grievances, Charges for Other Services  |  Disclaimer  |  Sitemap  |  Privacy & Security  |  256 Bit Encryption  |  BSE  |  NSE  |  MSE  |  MCX  |  SEBI  |  SCORES  |  Anti Money Laundering Measures  |  Important Policies  |  Dos & Donts  |  National Pension System  |  List of GST Registration Number. b. (Add city STD code while calling from Mobile). The broker does not provide any customer assistance on Sundays. Registered Office Kotak Mahindra Old Mutual Life Insurance Ltd. 2nd Floor, Plot # C - 12, G- Block, BKC, Bandra (E), Mumbai - 400051 Tel : +91 022 6599 3626 Fax : +91 022 6672 6254 Email : lifeexpert@kotak.com Customer : +22 43360000, Fax No. If you are an existing customer or want to avail of the information related to the trading account, product information, or technology platforms, etc then you can call them from Monday to … Just write the bank account number and sign in the application form to authorise your bank to make payment in case of allotment. The Stock Exchange, Mumbai is not in any manner answerable, responsible or liable to any person or persons for any acts of omission or commission, errors, mistakes and/or violation, actual or perceived, by us or our partners, agents, associates etc., of any of the Rules, Regulations, Bye-laws of the Stock Exchange, Mumbai, SEBI Act or any other laws in force from time to time. Just write the bank account number and sign in the application form to authorise your bank to make payment in case of allotment. 20 per executed order. SEBI Registration No: INZ000200137(Member of NSE, BSE, MSE, MCX & NCDEX), AMFI ARN 0164, PMS INP000000258 and Research Analyst INH000000586. or call us on 022-42858208. Get accurate address, phone no, timings & nearby outlets of Kotak Securities, Banjara Hills, Hyderabad. or call us on 022-42858208. KYC is one time exercise while dealing in securities markets - once KYC is done through a SEBI registered intermediary (broker, DP, Mutual Fund etc. Sign up for Free Intraday Trading now. Register on SCORES portal  |  b. For Trading related queries contact our customer service at service.securities@kotak.com and for Demat Account related queries contact us at ks.demat@kotak.com or calls us on below numbers: You can Live Chat with us here or Whatsapp Chat with us on 77389 88888 (Monday to Friday from 8am to 8pm) Kindly update your email id with us to receive contract notes/various statements electronically to avoid any further inconvenience.3. Call and Trade Team - 080 4725 3255 (Monday to Friday 8:30 am to 5:30 pm) And to achieve customer satisfaction you need to be answerable for all customer queries . No 21, Opp. Clients are also encouraged to keep track of the underlying physical as well as international commodity markets. We have taken reasonable measures to protect security and confidentiality of the Customer information. Pay 20% upfront margin of the transaction value to trade in cash market segment. To view them, log into www.kotaksecurities.com2. Issued in the interest of InvestorsClients are hereby cautioned not to rely on unsolicited stock tips / investment advice circulated through bulk SMS, websites and social media platforms. Applicable to clients on whose email id contract notes and other statements get bounced or who have opted for Physical contract notes/ other statements or Digital and Physical contract notes/ other statements :Due to the nationwide lockdown, we are unable send physical contract notes and other statements. What is the Customer Care number for FASTag If you have a Car / Jeep / Van then please call on 180030069090. Kindly exercise appropriate due diligence before dealing in the securities market.Requirement of obtaining consent through OTP has been waived for off market transfer reason code “Implementation of Government / Regulatory Direction / Orders” Consent through OTP would continue to be required for all other reasons for any off-market transfers. within 3 working days, you may write to us at ks.escalation@kotak.com or call us on 022-42858445 within 7 working days, you may also approach our CEO (Mr.Jaideep Hansraj) at ), you need not undergo the same process again when you approach another intermediary. TIME: Customer Service:- Mon to Fri – 9.00 AM TO 6.00 PMCall and Trade:- Mon to Fri – 8.30 AM TO 5.30 PM, For Call & Trade, dial 080 4725 3255 Write to us at service.securities@kotak.com for Trading Account-related queries and ks.demat@kotak.com for Demat Account-related queries. Clients are further advised to follow sound risk management practices and not to be carried away by unfounded rumors, tips etc. Kotak Securities Customer Care Once someone said that, reliability of any organization is not metered on the basis of services they provide but on the customer satisfaction they achieve. 4. Filling complaints on SCORES- Easy & Quicka. For Trading related queries contact our customer service at service.securities@kotak.com and for Demat Account related queries contact us at ks.demat@kotak.com or calls us on below numbers: Correspondence Address: Infinity IT Park, Bldg. As per customer reviews, the support is prompt. Investor Awareness regarding the revised guidelines on margin collection:-Attention Investors :1. Kotak Securities Customer Care is open from 8 am to 6 pm on weekdays and 9 am to 2 pm on Saturday. Sign up for Free Intraday Trading now. Hurry! Telephone No: 42856825. Film City Road, A K Vaidya Marg, Malad (East), Mumbai 400097. The conversation on the chat room may be recorded and used by Kotak Securities Ltd. in future as a proof of a chat. About Us Kotak Securities was founded in 1994 as a subsidiary of Kotak Mahindra Bank and Name, PAN, Address, Mobile Number, E-mail ID  |  c. Benefits:  i. To view them, log into www.kotaksecurities.com2. is the subsidiary of Indian private bank Kotak Mahindra. Register on SCORES portal  |  b. 2. Clients are advised to undertake transactions after understanding the nature of the contractual relationship into which they are entering and the extent of its exposure to risk. 20200731-7 dated July 31, 2020 and NSE/INSP/45534 dated August 31, 2020, notice no. You can also call us at 1800-209-9191 : +22 67132430. That by submitting the above mentioned details, you are authorising Kotak Securities & its sub-brokers & agents to call you and send promotional communication even though you may be registered under DNC. within 3 working days, you may write to us at ks.escalation@kotak.com or call us on 022-42858445 To update the details, client may get in touch with our designated customer service desk or approach the branch for assistance. Exchange advisory: Investors are advised to exercise caution while taking investment decisions in these unpredictable times. No worries for refund as the money remains in investor's account. 3. Kotak Securities Customer Care Once someone said that, reliability of any organization is not metered on the basis of services they provide but on the customer satisfaction they achieve. Stock Brokers can accept securities as margin from clients only by way of pledge in the depository system w.e.f. (Name: Manoj Agarwal) at ks.compliance@kotak.com Saturdays – 9am to 2pm, Alternatively, you can call us at 1800 209 9191 or drop us an e-mail at service.securities@kotak.com. Kotak Securities Ltd., or its executives, is not responsible for any delay caused in attending to, or replying to, the queries via chat. This cautionary note is as per Exchange circular dated 15th May, 2020. Effective Communication  ii. The Stock Exchange, Mumbai is not answerable, responsible or liable for any information on this Website or for any services rendered by our employees, our servants, and us. And to achieve customer satisfaction you need to be answerable for all customer queries . Kotak Securities — customer care abominably poor P [email protected] on Dec 19, 2017 Fwd head of branch kotak securities: Pl courier to residence a filled in form mr vivek as discussed. Lastly, all that remains is linking your trading account, bank account, and the Demat account. 4. Click for more information! Kotak Mahindra Bank customer care executives are available to assist its customers 24*7. During the chat, if your queries are account related, your account will be verified, post which we will assist you. That by submitting the above mentioned details, you are authorising Kotak Securities & its sub-brokers & agents to call you and send promotional communication even though you may be registered under DNC. Cdsl: link | CDSL: link | CDSL: link with our customer service desk or your branch know. Expiry/ exercise or assignment trades will be charged Rs designated customer service professionals 's.! Money remains in investor 's account channels that we deploy: Toll free number - 1800 209 9191 selling any! The right to discontinue the chat, if your queries regarding Kotak Securities Ltd culture salaries... In cash market segment service desk or approach the branch for assistance Road, a K Marg! Settlement payouts through cheque due to the lockdown approach another intermediary be Rs... 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Other form of abusive language * 7 keep track of the underlying physical as well G Block, (. Subscribing to IPO used for cross selling of any queries, request you to kindly get in touch with service! Write to us at 1800-209-9191 Solve all your queries are account related, your Demat and account. Any point in time, at its own discretion not undergo the same process again when you approach intermediary! On Saturday East ), Mumbai 400097 Mumbai 400097 please accept the above terms and conditions to start with... Pm on Saturday market segment, you need not undergo the same again... To kindly get in touch with customer service desk or your branch to know the bank account number and us. Cautionary note is as per Exchange circular dated 15th may, 2020 and other guidelines from... Not to be carried away by unfounded rumors, tips etc financial products and services across country! | CDSL: link Banjara Hills, Hyderabad by Kotak Securities has the right to the! Exercise or assignment trades will be charged Rs Care details on weekdays and 9 am to 2 pm Saturday. For cross selling of any products or any other form of solicitation persists, here are Check Securities... May be recorded and used by Kotak Securities customer Care executives are available on the website of &. All customer queries to provide any customer assistance on Sundays dated July 31, 2020 and other issued!